Privacy Policy
Last Updated: January 2026
At EcoPath Hiking, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Book a hiking tour or service
- Subscribe to our newsletter
- Contact us through our contact form
- Participate in our conservation programs
- Create an account on our website
This information may include: name, email address, phone number, mailing address, payment information, emergency contact details, and any other information you choose to provide.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for various purposes, including:
- Processing and managing your tour bookings and reservations
- Communicating with you about your bookings, inquiries, and requests
- Sending you marketing communications (with your consent)
- Improving our website functionality and user experience
- Conducting research and analysis to enhance our services
- Complying with legal obligations and preventing fraud
- Ensuring safety during hiking tours and conservation activities
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email service providers).
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Conservation Partners: With your consent, we may share relevant information with our research and conservation partners for environmental protection purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
- Deliver personalized content and advertisements
You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our website.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and firewall protection
- Regular security audits and updates
- Limited access to personal information by authorized personnel only
- Employee training on data protection practices
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to the processing of your personal information
- Portability: Request transfer of your data to another service provider
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [email protected]
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to Australia and other countries where we operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
EcoPath Hiking
22 Forest Lane, Cairns QLD 4870, Australia
Email: [email protected]
Phone: +61 7 4081 7392
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.