Contact Us
Get in touch with our team to book your eco-friendly hiking adventure or learn more about our conservation initiatives. We're here to help you experience Queensland's rainforests responsibly.
Visit Us
22 Forest Lane
Cairns QLD 4870
Australia
Send Us a Message
Office Hours
Quick Info
Emergency Contact
For tour emergencies only:
+61 7 4081 7392
Getting Here
Our office is located in the heart of Cairns, just 15 minutes from Cairns International Airport. Free parking is available on-site for visitors.
Public transport: Bus routes 110, 111, and 113 stop within 200m of our location.
Find Us on the Map
Frequently Asked Questions
How far in advance should I book?
We recommend booking at least 2-3 weeks in advance during peak season (June-September). For group tours, please book 4-6 weeks ahead to ensure availability.
What should I bring on the tour?
Comfortable hiking shoes, sun protection, reusable water bottle, and weather-appropriate clothing. We provide all specialized equipment and refreshments.
Do you offer private tours?
Yes! We offer customized private tours for individuals, families, and groups. Contact us directly to discuss your specific requirements and preferences.
What is your cancellation policy?
Free cancellation up to 48 hours before tour start time. Cancellations within 48 hours incur a 50% fee. No-shows are non-refundable. Weather-related cancellations receive full refunds.